What is Branding?
We will use the example of water to illustrate the definition of a product and its role in the branding definition: water is a free resource that every human being needs to live and survive. Yet the day humans and businesses started marketing it, for example by selling mineral water in a glass and plastic bottles, it became a product.
But water is always the same thing, isn't it? It's transparent and liquid. So how can different companies sell the same product but still persuade people to buy their bottled water from the competition instead of the one?
The answer is: by creating a brand.
- Nestle Pure Life – “Pure Life begins now”
- Pepsico Aquafina - “pure water, perfect taste”
- Coca Cola Kinley - “Boond Boond mein Sachchai” (The drop in the droplet)
- Parle Bisleri - “Har Maa Janti Hai, Har Paaani ki Bottle Bisleri Nahi” (Every mother knows that every bottle of water is not Bisleri)
How can it be done?
- advertising and communications
- product and packaging design
- in-store experience
- pricing
- sponsoring and partnerships
- the visual identity of the brand (logo, website and colours, are just some examples).
Here are four key brand building process opportunities that should be carefully addressed by every entrepreneur -
For the founders alone, company names are most often composed and meaningful. It takes time to associate a brand name with the products, services and culture you're looking for. Too many companies incorporate creativity into esotericism by adding a philosophical or poetic tagline that adds to the confusion and creates a mash-up of unmoored nonsense for target audiences. You end up wasting valuable time explaining who you are and what you stand for when your name and tagline might have given you a basic start. You need a descriptive tagline for a company just starting a business. You need a tagline that accompanies the name of the company and is clear about what you have to offer and for whom you have to offer it. You can evolve your tagline as your company grows and gains brand awareness. Company names should change as rarely as possible (usually after M&A or some PR scandal), but taglines can move and shift as the strategic direction gains momentum, and you should use that to start telling your story.
The story of L'Oreal tagline
Then:
Because I’m worth it
Now:
Because you’re worth it
Observation:
This was a good move. There was nothing wrong with the old business tagline; it was catchy. The models who appeared in the L’oreal commercials made the slogan catchy, always ending with a smile and a chuckle complementing, “Because I’m worth it.”
Replacing the “I’m” with “you’re” places the spotlight on YOU. Yes, YOU, the consumer. In this way, L'Oreal also wants you to identify with the brand. When you come up with a business slogan, see how you can place your customer in the spotlight.
What do YOU think? Should L'Oreal have stuck with “I’m”? Or is “you’re” a good move?
The evolved slogan now serves their company's audience's message effectively. An effective tagline claims to be descriptive but not over-complicated in the memory of a consumer. You're starting right now from the start; you want people to get it.
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